- An Uber driver in Accra refused to accept card payment, insisting on cash, which sparked mixed reactions from Ghanaians
- YEN.com.gh spoke with an Uber driver, questioning him why many of his colleagues refuse to accept card payment
- Reactions varied, with some understanding the driver’s preference for cash due to concerns over payment reversals
A video of an Uber driver refusing to pick up a passenger because of his payment method has stirred mixed reactions on social media.

Source: UGC
In a video spotted by YEN.com.gh, an unnamed Ghanaian in Accra decided to order an Uber to move to his destination. Sadly, he was met with disappointment and strict denial.
Uber driver refuses card payment from passenger
The driver, seated inside the red Suzuki, approached the passenger on the street in Accra.
They went back and forth about the payment method. The driver was unwilling to accept cashless payment from the passenger, who reportedly had no cash on hand.

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The driver still refused to accept the cashless payment method from the Ghanaian and decided to drive off.

Source: Getty Images
This action by the Uber driver raised concerns with many Ghanaians who watched the video.
Many Ghanaians reported similar experiences of Uber drivers refusing to accept any payment other than cash.
YEN.com.gh spoke with an Uber driver who had spent years in the business concerning the no-card policy.
He explained that they prefer cash because they can use it to buy petrol for their cars straight away, whereas with card payments, it may take a while for them to receive their money.
Watch the video below.
Ghanaians react to Uber driver rejecting cards
YEN.com.gh collected reactions from Ghanaians who came across the video on X. Some of the comments are below.
@JojoAnsong wrote:
“Idk why they always request for cash. This also applies to the courier service too.”
@Kaalu999 said:
“With the card trip, you can be in traffic for hours, but the price won’t change. 🤣”
@TesanoCnn commented:
“People pay and reverse the transaction.”
@Pro_designer_ commented:
“Let’s be honest with ourselves; even most youth would prefer physical cash to that credit card. Even momo sef them no Dey like.”
@nkay_LM said:
“I don’t know much about the card. But if it’s Momo, I know some people reverse the transaction after they send to you.”
@francissavor1 commented:
“Less stress for him and no troubles. You will understand if you’re in their shoes. Just imagine someone paying you with momo, and later the person calls for a reversal. Your own money, but you’ll have to go through stress trying to prove it’s yours.”
Uber driver appreciates President John Mahama
YEN.com.gh had earlier reported that an Uber driver heaped praises on President John Dramani Mahama for what he described as good governance since he assumed office.

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The driver proposed that, due to President Mahama’s good governance, he should be allowed to lead the country until he returns to his ancestors.
Proofreading by Omoleye Omoruyi, copy editor at YEN.com.gh.
Source: YEN.com.gh